**Cancellation and Refund Policy for Le Colonial Suites**
**Effective Date:** 11/06/2024
**Hotel Address:**
Le Colonial Suites
No.5(6) Saint Martin Street,
Pondicherry – 605001
**Contact Information:**
Email: lecolonialsuites@gmail.com
Phone: 7788996599
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**1. General Cancellation Policy**
– **Standard Bookings:** Cancellations made [Insert Timeframe, e.g., 48 hours] before the check-in date will receive a full refund. Cancellations made within [Insert Timeframe, e.g., 48 hours] of check-in may incur a [Percentage or Amount] cancellation fee.
– **Non-Refundable Rates:** Certain rates and promotional offers are non-refundable. Please check the terms associated with your specific booking.
**2. No-Show Policy**
If a guest does not check in on the scheduled arrival date without prior cancellation, the booking will be considered a no-show, and a [Percentage or Amount] fee may be charged. No refunds will be provided for no-shows.
**3. Early Departures**
If a guest chooses to check out before the scheduled departure date, refunds for unused nights are subject to management discretion.
**4. Refund Process**
Eligible refunds will be processed to the original payment method within [Insert Timeframe, e.g., 7-10 business days] after the cancellation is confirmed. Processing times may vary depending on the guest’s financial institution.
**5. Modifications to Reservations**
Guests wishing to modify their reservations (e.g., changing dates or room types) may do so subject to availability and may be charged a modification fee. For modifications resulting in a shorter stay, the cancellation policy for early departures will apply.
Thank you for choosing Le Colonial Suites. We look forward to making your stay comfortable and enjoyable. If you have questions regarding this policy, please contact us at lecolonialsuites@gmail.com or 7788996599.